What end-of-trip facilities are and why they matter
End-of-trip facilities are the showers, change rooms, lockers and drying areas that allow cyclists, runners and walkers to commute actively to work. In Sydney’s better commercial buildings, they are now standard. In new A-grade buildings, they are expected.
They are also, consistently, one of the most-complained-about facilities in commercial buildings when they are not cleaned properly.
The timing problem
End-of-trip facilities are used heavily in a narrow window: before 9am, and to a lesser extent after 5pm. The morning peak typically runs from 6:30am to 8:30am. If the facilities have not been cleaned before 6:30am, the first users arrive to a space that has not been prepared.
This is the core scheduling challenge. End-of-trip cleaning must happen early. Not at 8am when the general office clean starts. Before 6:30am.
Many cleaning contractors quote for end-of-trip facilities without accounting for this. The quoted price assumes the clean happens during regular hours. The actual requirement is an early-morning visit, which changes the cost and the logistics.
What the clean should include
A proper end-of-trip facility clean covers:
Showers: scrubbed, drained, dried. No residue, no product buildup. Change rooms: floors mopped, surfaces wiped, mirrors cleaned. Lockers: exterior wiped, interior inspected for any items left. Drying areas: racks cleared of any items left overnight, area swept. Amenities restocked: soap, paper towels, any other consumables checked and replenished.
The clean should be documented with a completion log. Facilities managers need to know it happened before the first users arrive.
End-of-trip in ARTOO commercial contracts
ARTOO treats end-of-trip facilities as a separate scope item within commercial cleaning contracts. The schedule is set around your building’s peak hours, not around our convenience. Every visit is logged and the scope is written down.
If your building has end-of-trip facilities and you are not confident they are being cleaned to the right standard at the right time, contact us.